01 Introduction
When you open an account at 77z, place a bet, or simply browse our website — some of your data comes to us. This Privacy Policy clearly explains what that data is, how it is used, who it may be shared with, and what your rights are.
77z believes privacy is a fundamental right. We collect only what is necessary and protect it with the highest level of security. Our privacy policy is built in line with international standards — in particular, GDPR.
This policy applies to the 77z.live website, mobile app, and all our services. By continuing to use the site, you are deemed to have consented to this Privacy Policy.
02 What Data We Collect
77z collects two types of data — what you provide directly, and what is collected automatically through your use of the platform.
| Type of Information | Example | Purpose of Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Account Verification & Age Confirmation |
| Contact Information | Mobile number, email address | Account Creation & Communication |
| Financial Information | Mobile banking number, transaction history | Payment Processing & AML Compliance |
| Technical Information | IP address, device type, browser | Security & Fraud Detection |
| Usage Information | Game history, betting patterns, login times | Service Improvement & Responsible Gaming |
| Location Data | Country, city (approximate) | Legal Compliance & Region-Specific Services |
03 How Your Information Is Used
77z uses your data only for specific, legitimate purposes. We never use your information for anything beyond what is necessary.
- Account Management: Account registration, login, identity verification, and account security.
- Payment Processing: To process deposits and withdrawals and maintain transaction records.
- Customer Support: To resolve your issues and provide the right assistance.
- Security: To detect and prevent fraud, hacking, and other unlawful activities.
- Legal Obligations: To meet AML, KYC, and other regulatory requirements.
- Service Improvement: To analyze usage patterns and improve your experience.
- Responsible Gaming: To identify unusual gaming patterns and provide timely support.
- Relevant Offers: To send you relevant promotions based on your preferences (you can opt out at any time).
77z never uses your data for aggressive advertising, nor does it share your information with third-party advertisers.
04 Data Sharing Policy
77z does not sell your personal data to any third party. However, in certain limited circumstances, specific information may need to be shared:
- Payment Providers: Financial information is shared with authorized payment providers as required to process deposits and withdrawals. These providers operate under strict confidentiality agreements.
- Legal Authorities: We are required to share information with authorities in cases involving court orders, government investigations, or other legal obligations.
- Technology Partners: Technology service providers may access limited data for site operations, security, and analytics — strictly on a need-to-know basis.
- Fraud Prevention: Information related to fraudulent accounts may be shared with industry-wide fraud prevention networks.
05 Cookies & Tracking Technologies
77z uses cookies and similar technologies on its website to help improve your browsing experience.
| Types of Cookies | Purpose | Requirements |
|---|---|---|
| Essential Cookies | Login sessions, security tokens | Mandatory — Cannot Be Disabled |
| Functional Cookies | Language preferences, interface settings | Optional — your choice |
| Analytics Cookies | Traffic statistics, page performance | Optional — can be turned off |
| Security Cookies | Fraud detection, session verification | Mandatory |
You can disable optional cookies at any time from your browser settings. Please note that disabling essential cookies may affect the functionality of certain site features.
06 Data Retention Policy
We retain your data only for as long as it is needed. Data related to an active account is kept while the account remains open. Upon account closure, most personal data is deleted — though some information may be retained for a set period where required by law.
- Account Information: Up to 5 years after account closure (in accordance with AML regulations).
- Transaction Records: 5–7 years (financial regulatory requirements).
- Customer Support History: 2 years.
- Marketing preferences: Deleted immediately upon opt-out.
- Technical Logs: 90 days.
07 Your Rights
As a 77z user, you have several important rights over your own data:
Right to Know
If you would like to know what data we hold about you, submit a request and we will respond within 30 days.
Right to Rectification
You may request corrections if any of your data is inaccurate.
Right to Erasure
Under certain conditions, you may request that your data be deleted, except where retention is required by law.
Right to Restrict Processing
In certain cases, you may request that the use of your information be restricted.
Right to Data Portability
You may request an export of your data in a standard, portable format.
Right to Opt Out of Marketing
You can opt out of promotional emails or messages at any time.
To exercise any of your rights, please contact us by email. We will respond within 30 days. Complex requests may take a little longer, but we will let you know in advance.
08 Security Measures
77z uses multiple layers of security to protect your data:
- SSL/TLS Encryption: All data transmitted to and from the site is protected with 256-bit encryption.
- Data Encryption: Sensitive data stored in our databases is kept in encrypted form.
- Firewall & IDS: Advanced technology is used to detect and block unauthorized access attempts.
- Two-Factor Authentication (2FA): Two-factor authentication is available for an extra layer of account security.
- Regular Security Audits: Our systems are regularly audited by independent third parties.
- Staff Training: Team members who access data have undergone strict privacy and confidentiality training.
- Least Privilege Access Policy: Each staff member can only access the information necessary for their specific role.
09 Minor Protection
77z strictly does not collect or process data from minors (under 18). Our services are for adults only.
We verify age at the point of registration. If we ever discover that information from a minor was collected by mistake, we will delete it immediately and close the associated account.
If you believe a minor is using our platform, please contact our customer support team immediately.
10 Privacy Policy Updates
77z may update this Privacy Policy from time to time — when new services are introduced, when laws change, or when our operations evolve. We will notify you before any significant changes take effect.
- For minor changes, only the "Last Updated" date at the top of the page will be revised.
- For significant changes, notice will be provided via email or an on-site announcement.
- Continued use of the site after any changes have been made will be considered acceptance of the updated policy.
- If you object to any policy changes, you may request that your account be closed.
11 Get in Touch
For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact our Data Protection team:
When contacting us, please include your registered mobile number or user ID — this helps us assist you faster.